Feedback & Complaints

If you think you have a urine infection, simply drop off a urine sample at the surgery and fill out the form the receptionist will give you.

Please do this before 1pm (1300) and we will test for infection.

You will be informed of the outcome and next steps. If antibiotics are needed, this will be sent to your nominated pharmacy.

You can get a urine specimen bottle from reception (no cost) or buy one from a pharmacy.

We have toilet facilities where you can collect the sample.

Symptoms of a urine infection can be one or more of:

Burning when you pass urine

Frequency – Going more often to the toilet

Urgency – Having to rush to the toilet

Lower tummy pain or lower back pain

Change in smell or color of the urine