Appointment Cancellations

We know people forget things; cancelling GP appointments being one of them. Remember to cancel your appointment if you don’t need it.

How to Cancel an Appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else. If you are cancelling please telephone the surgery as soon as possible,  before your appointment time. This will enable us to offer your appointment to someone else.

Sometimes you can cancel through your app if you have Online Access.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources.